Get the Scorecard - Best Cities

Use Your City’s Ranking Data To Tell Its Best Story

Our Best Cities Scorecard surfaces your city’s strengths and weaknesses, as perceived by visitors, potential investors, prospective residents and talent. And it does so relative to your competitive set.

Schedule a 15-min. customized presentation today!

Different cities excel at different things.

Equally as important is going beyond what you, as city marketers, promoters or leaders think your city does well. What matters is external perception—by tourists, new residents and investors—of your city versus its competitors.

But how do you measure the perceived quality and competitive identity of one place versus another?

The Best Cities Scorecard

“The most comprehensive study of its kind; it identifies cities that are most desirable for locals, visitors, and businesspeople alike, rather than simply looking at livability or tourism appeal.”

Resonance Consultancy has analyzed and benchmarked more than 400 cities in an effort to measure your city’s competitive identity.

Our approach to benchmarking and measuring the quality of one city to the next is rooted in Ipsos’ exclusive research of the key factors citizens and business influencers consider most important in choosing cities to live, visit and invest in.

Resonance’s competitive identity benchmarking quantifies and benchmarks the relative quality of place, reputation and competitive identity of one city to another by analyzing and comparing 23 perception-shaping factors in six categories: Place, Product, Programming, People, Prosperity and Promotion.

How Your Best Cities Scorecard Works

The ranking evaluates each qualifying city across the six pillars of place equity: Place, Product, Programming, People, Prosperity, and Promotion. The performance of the Top 100 cities in this report is summarized in radar charts. Each hexagon in a radar chart represents a category of a city’s competitive identity.

The perceived quality of a city’s natural and built environment, including the sub-categories of Weather, Safety, Neighborhoods & Landmarks, and Outdoors.

A city’s key institutions, attractions and infrastructure, including the sub-categories of Airport Connectivity, Attractions, Museums, University Ranking, Convention Center, and Pro Sports teams.

The arts, culture, entertainment and culinary scene in a city, including the sub-categories of Shopping, Culture, Restaurants, and Nightlife.

The immigration rate and diversity of a city, including the sub-categories of Foreign Born and Educational Attainment.

A city’s employment and corporate head offices, including the sub-categories of Fortune 500 Companies and Household Income as well as Employment Rate and Income Equality for the 2021 America’s Best Cities rankings.

The quantity of stories, references and recommendations shared online about a city, including the sub-categories of Google Search Results, Google Trends, Facebook Check-ins, Instagram Hashtags, and TripAdvisor Reviews.

1) Identify Your Competitors

Resonance works with your city to identify 14 competing destinations to benchmark against, across the key factors that citizens and business influencers consider to be most important in choosing a city to live, visit and invest in.

2) Start The Customized Research

The Best Cities Scorecard benchmarks the quantity and perceived quality of travel and tourism experiences. This research takes approximately one month for us to complete.

3) Receive Your Report

Your complete Best Cities Scorecard is a 60-page+ analysis that reveals how your city performs across 23 core and perception indicators relative to your competitor cities. You’ll receive a comprehensive, yet easy-to-follow report that answers three questions:

  • How does my city perform relative to its competitors?
  • What near- and long-term investments should I make to improve my city’s performance and ensure my efforts and spend will deliver impact too its economy.
  • Finally, how is my city’s performance progressing over time. With an annual update to your Best Cities Scorecard, your city can monitor and track the impact of its marketing strategies and investment.

“National Geographic Travel relies on Resonance and its mix of hard data and critical analysis to help us understand the world’s greatest cities. [We] hope Resonance proves equally invaluable to your own placemaking as well.”
—National Geographic Travel

Schedule a 15-min. customized presentation today!